Herb Nerd Shipping & Returns Policy

Thank you for supporting Herb Nerd. Below youā€™ll find all relevant information about shipping, returns, and product-specific policies.

GENERAL SHIPPING INFO

Orders typically ship within 10 business days.

  • We currently ship within the U.S. only.

  • All prices are listed in USD.

  • Shipping costs are calculated at checkout unless otherwise stated.

WELLES JUICE PRESS (DROP-SHIPPED ITEM)

This item is drop-shipped directly from our third-party distributor, Healthnut Alternatives.

Please note:

  • Free shipping is available within the contiguous United States only.

  • Customers in Alaska or Hawaii must pay for shipping. We will reach out to coordinate a custom invoice before your order is processed.

Returns for the Welles Press:

  • Unused presses may be returned.

  • Customers are responsible for return shipping.

  • You may use your own shipping label, or we can generate one for you and deduct the cost from your refund.

  • A variable restocking fee will apply, based on the condition of the returned item.

  • Since this is a drop-shipped item, refunds will not be issued until:

    • The supplier receives and inspects the item

    • They issue a refund to Herb Nerd

    • Herb Nerd issues your refund (this may take several weeks)

To initiate a return, please contact us at [email protected] first.

TINCTURES & HERBAL GOODS

Tinctures are sold as-is. At this time, we do not offer returns or refunds on tinctures or any herbal ingestible items.

COURSES & DIGITAL PRODUCTS

All digital course refund policies are detailed at the time of checkout and in the Terms & Conditions. Most course purchases are nonrefundable after 7 days. Please see the Terms for more information.

If you have questions before or after placing your order, donā€™t hesitate to reach out: [email protected]